GCash SM FAQ: Common Questions About QR Pay and Cash In/Out at SM

GCash and SM work closely together so you can use your GCash wallet while shopping at SM Supermalls. In many SM locations, you can pay by scanning a GCash QR code at checkout, and you can also cash in or cash out at The SM Store customer service counters nationwide. Cash in/out is typically fee-free within monthly limits.

Can I pay with GCash in SM malls?

In many SM locations, you can pay using GCash QR by scanning the code at checkout where accepted.

Where can I cash in with no fee?

Cash in services at The SM Store customer service counters are commonly described as fee-free within monthly limits.

Where do I find the counter?

Look for customer service desks at The SM Store branches. If unsure, ask mall staff for the designated e-wallet cash in/out counter.

Can I pay with GCash in SM malls?

At SM, the integration is intended to make shopping and wallet management seamless: pay by QR where accepted, then cash in or cash out at the SM Store customer service counter when available.

Where can I cash in with no fee?

Where do I find the counter?

Can I pay with GCash in SM malls?

Always confirm details on your screen before submitting a payment or cash transaction, and keep your in-app confirmation or receipt for reference.

Where can I cash in with no fee?

GCash and SM work closely together so you can use your GCash wallet while shopping at SM Supermalls. In many SM locations, you can pay by scanning a GCash QR code at checkout, and you can also cash in or cash out at The SM Store customer service counters nationwide. Cash in/out is typically fee-free within monthly limits.

Where do I find the counter?

In many SM locations, you can pay using GCash QR by scanning the code at checkout where accepted.

Can I pay with GCash in SM malls?

Where can I cash in with no fee?

Cash in services at The SM Store customer service counters are commonly described as fee-free within monthly limits.

Look for customer service desks at The SM Store branches. If unsure, ask mall staff for the designated e-wallet cash in/out counter.

Where do I find the counter?

Can I pay with GCash in SM malls?

Where can I cash in with no fee?