GCash SM How-To: Pay by QR, Cash In, and Cash Out in One Visit

GCash and SM work closely together so you can use your GCash wallet while shopping at SM Supermalls. In many SM locations, you can pay by scanning a GCash QR code at checkout, and you can also cash in or cash out at The SM Store customer service counters nationwide. Cash in/out is typically fee-free within monthly limits.

Step 1: Pay by QR

At the cashier, open GCash and scan the QR code. Confirm merchant details and the amount, then complete payment.

Step 2: Cash In if Needed

If you need balance, go to The SM Store customer service desk and request a cash in transaction. Confirm the credited amount after processing.

Step 3: Cash Out When Appropriate

If you need cash, use the cash out service at the designated counter, follow verification prompts, and confirm the final amount before leaving.

Step 1: Pay by QR

At SM, the integration is intended to make shopping and wallet management seamless: pay by QR where accepted, then cash in or cash out at the SM Store customer service counter when available.

Step 2: Cash In if Needed

Step 3: Cash Out When Appropriate

Step 1: Pay by QR

Always confirm details on your screen before submitting a payment or cash transaction, and keep your in-app confirmation or receipt for reference.

Step 2: Cash In if Needed

GCash and SM work closely together so you can use your GCash wallet while shopping at SM Supermalls. In many SM locations, you can pay by scanning a GCash QR code at checkout, and you can also cash in or cash out at The SM Store customer service counters nationwide. Cash in/out is typically fee-free within monthly limits.

Step 3: Cash Out When Appropriate

At the cashier, open GCash and scan the QR code. Confirm merchant details and the amount, then complete payment.

Step 1: Pay by QR

Step 2: Cash In if Needed

If you need balance, go to The SM Store customer service desk and request a cash in transaction. Confirm the credited amount after processing.

If you need cash, use the cash out service at the designated counter, follow verification prompts, and confirm the final amount before leaving.

Step 3: Cash Out When Appropriate

Step 1: Pay by QR

Step 2: Cash In if Needed